FindSkools – Website for finding school
August 15, 2022Flight Booking App For Travel Agency
The problem
Its very time consuming thing to go travel agency every time for book and manage a flight ticket. Travelers like to do it by themselves. They want to buy & manage their own flight ticket. They want to compare flight so that they can buy the most affordable one.
The product
Book flight is a travel agency app which wants to give services to its users to book flight ticket with an easy & time saving way for all types of user. Users will be able to compare all flight so that they can decide to buy cheapest one of their desire.
The goal
To make an app for booking flight ticket with simple & easily understandable layout, that will allow users to buy, manage & compare their ticket price .
My role
UX designer, leading the app and design from conception to delivery.
Responsibilities
Conducting interviews, paper and digital
wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.
Persona - Alex Ferguson
Problem Statement
Alex is a professional vlogger who needs to analyze & flight ticket for budget packages because he needs to visit many places regularly, so he wants to save money.
](https://saeefalmahmud.com/wp-content/uploads/2022/08/Google-UX-Design-Certificate-Persona-Template1.jpg)
Persona - Nayana Sharma
Problem Statement
Nayana is a retired teacher who needs to book flight ticket by herself because she likes to visit her relatives frequently and she appreciate to book her flight in her convenient way.
![Google UX Design Certificate – Persona [Template]](https://saeefalmahmud.com/wp-content/uploads/2022/08/Google-UX-Design-Certificate-Persona-Template.jpg)
User journey map
Mapping Nayana’s user journey revealed how helpful it would be for users to have access to a dedicated flight booking app.
Storyboard - Close up
User Flow
Digital wireframes
Low-fidelity prototype
Usability study: findings
Complexity
Users always appreciate to buy a flight ticket in easy and simple way.
Checkout
User finds that, in checkout process has unnecessary steps. It should be reduced.
Boarding Pass
As it is pandemic situation, users like to download their boarding pass digitally.
Mockups
High fidelity prototype
Accessibility considerations
Provided access to users who have
vision impairment through high color contrast.
Used icons to help the navigation's easier
Used detailed imagery for airlines and toppings to help all users better understanding the design.
What I learned
While designing the Flight Booking app, I learned that the first idea for the app is only the beginning of the process. Usability studies and peer feedback influenced each iteration of the app designs.